About the author

Hey. I'm Marc Jenkins, owner of 16by9 and author of this handbook.

I've been building websites for 20+ years, starting with a fansite for my favourite game (Command & Conquer) and eventually working on large websites that serve millions of visitors..

What I enjoy most is problem-solving alongside passionate people who are making a real difference.

I've guided dozens of organisations through complex redesigns, working alongside agencies and in-house teams. I've experienced what makes projects succeed — and what causes them to fail.

This handbook distils that experience to help you navigate your website redesign with confidence.

If you find the handbook useful and would like to discuss working together, I'd love to hear from you.

– Marc