About 16by9
We’re a small web studio based in the West Midlands, UK
Hello, we’re 16by9
We’re a small web studio based in the West Midlands, UK. We design and build thoughtful websites for charities, non-profits, cultural institutions, and mission-led organisations.
For over a decade, we’ve helped clients improve their online presence by delivering fast, accessible, and user-focused experiences.
Our aim is simple: make the web better, one project at a time.
Meet Marc
16by9 is led by Marc Jenkins, a designer and developer who’s been building for the web since the early 2000s.
Marc has worked with agencies, in-house teams, and direct clients across a wide range of sectors. He brings a calm, collaborative approach and helps teams navigate complexity, solve problems, and focus on what matters.
When he’s not at the desk, he’s likely behind a camera capturing the world one photo at a time.
A flexible partner model
For each project, we build a custom team from our trusted network of freelancers. We bring the exact skills needed for your project.
This means we don't have the bloat or unnecessary overheads of a traditional agency. We can offer better value and flexibility while providing direct access to the people doing the work.
What we believe
The values that shape our work
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Put people first
We lead with empathy: for users, clients, and stakeholders. Our work is informed by research and accessibility best practices.
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Clear communication
No jargon. No buzzwords. Just open, honest conversations and regular updates.
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Empower our clients
You’ll own every part of your site from logins to hosting. No lock-ins, no restrictions, no surprises. If you ever decide to move on, you take everything with you.
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Care about the craft
We sweat the small stuff: thoughtful design, clean code, clear words. It all adds up to something that works better and lasts longer.
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Prioritise simplicity
We keep things simple. That means removing noise, reducing friction, and focusing on what really matters to your users and your organisation.
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Work without unnecessary layers
No account managers, bloated teams or convoluted processes. You work directly with the people doing the work.
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Adapt thoughtfully
Change is constant. We stay curious, keep learning, and pay attention to what’s shifting. But we’re cautious not to chase trends for the sake of it.
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Share what we learn
We’re always learning from the generosity of others, and so we try to do the same. A good example is The Website Redesign Handbook: everything we know about the redesign process, shared for free.
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Build a better web
We care about usability, accessibility, sustainability, and joy. Every project is a chance to make the web a better place.