Full website redesigns

Need a beautiful and easy to use website for your organisation? By following user centered design, we can build a website that works for both your users and your organisation.


£5k – £30k


4-12 weeks


September 2021

Working with 16by9 is not like working with traditional creative agencies.

You won't have an assigned account manager and you won't be shuffled off to different employees or subcontracted labour. Instead, you'll work directly with me.

You won't be limited by the employees of a traditional agency. I'll build a team around your specific project requirements using a trusted network of professionals. If the project requires UI and UX specialists, copywriters, photographers, animators, backend developers – I'll bring them onboard.

And, unlike traditional agencies, I operate quickly without having an impact on quality. I only take on a few select projects at a time – and since I don't keep a full-time staff – I'm able to be nimble, lean and effecient.

How does it work?

The 16by9 method has been designed to get you the absolute best for the budget at hand. While our process is adaptive, and changes to suit the project, this is roughly the process that we’ll follow.

A diagram showing our process: define → design → implement → launch
The 16by9 method

Defining the problem

Our journey starts from understanding what you’re business is about. We’ll start with questions like why are you replacing your website? What do you need your new website to do that your current website doesn’t? We want to dig further into the information you’ve already provided.

We’ll then move on to questions about your business. What is it you offer and what makes you different? At this stage, we won’t have any answers, just questions. We’re good listeners (and fast learners). At this point, we’ll need to state the desired end result. The goals and the vision for the project need to be clearly laid out.

Once we’ve collated the information we need about your business and what you want it to achieve, we can start researching. We assess competitors and the industry as a whole. We’ll look at websites in completely different industries.

This research will help us in the following stages as we can begin to build up a picture of what works, what doesn’t and what we want to try.

Designing the solution

It’s only once we have a solid understanding of the problem, that we can begin thinking about the solution.

We’ll start by producing rough wireframes. Wireframes are low-fidelity sketches, which help us to start thinking through content, hierarchy, layout, and so on.

We may use other methods such as mood boards or style tiles, to get what we call the “design atmosphere” right.

This then progresses to designs with more fidelity. We work in an iterative manner, including you as much as possible.

At the end of this phase, we’ll have design mockups for the key templates across the site.

Implement the solution

Next, we’ll start to implement the designs. This is still very much an iterative process. While we branch development into its own stage, it’s very much part of the previous step. We often design in code – which is to say we’ll sometimes design websites in the browser, the place where they will live.

This phase includes WordPress integration, migrating content, browser testing, and any additional development work.

We’ll upload the website to a private server, which is password protected, so you can preview the website as we build it. You’ll be able to login, edit content, and use the website prior to launch. That way, you can be assured you’ll be happy with the final product before we push the site live.

Launch your project

So, we’ve been been through every stage and we finally have a wonderful new website to launch. We’ll be around all-day on launch day, to make sure everything launches smoothly and as expected.

Hurray, it’s all over and done! Except, in many ways, this is just the beginning. A plan should be in place to ensure things are kept up to date. We can provide more detail and prices on request.

Who am I?

I’m Marc Jenkins and I run 16by9, a small WordPress consultancy based in Birmingham, UK. I help businesses build better WordPress websites.

Over the past 10 years, I’ve helped great clients like Debenhams, The Guardian Media Group, and Lloyds Bank Foundation.

Why work with me?

There’s a thousand other people you could hire to help you with this project. So why work with me? Here are several reasons I hope you find compelling:

  • I’m a WordPress expert. I’ve been building websites in some shape and form for over 15 years.
  • I’ve been building websites for over a decade with agencies and clients of all sizes. I’ve worked on websites for Debenhams, The Guardian Media Group, Lloyds Bank Foundation and Mitie. Some of the websites I’ve worked on have had over 1,000,000 unique monthly visitors.
  • I’ve worked with some of the biggest agencies across the Midlands. I’ve provided development consultancy services to creative agencies, keeping them on their toes and ensuring they’re following the latest best practices and standards.
  • I deliver great work because I deeply care about what I do. I write a popular blog about web development read by over 3,000 people a month.

Kind words from our clients

Easy to use and high converting websites are a rarity. Marc is someone who builds them. If you need someone to work on your WordPress website—either an existing or new one—Marc is the person to call. I wouldn’t hesitate recommending him.

Dave Redfern
Dave Redfern Head of Design & Development

I’ve worked with a lot of web people over the years. What sets an average one apart from an excellent one is their ability to see a holistic picture of what’s required at any point in the design and development process. Marc is one of those guys: he is not only a brilliant developer but also understands design inside out too.

Mike Ellis
Mike Ellis Director, Thirty8 Digital

What to do next

  • If you have a project coming up that you think might be a good fit, get in touch.
  • Not ready for a full website redesign? I also offer WordPress Intensives and WordPress audits.
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Let's work

Got a project in mind?
Then I’d love to hear from you.